Sha’s Co. management endeavors at all times to ensure the production and distribution of potable water of high purity, and to comply to the regulatory and statutory requirements for safe food to which the company subscribes through transport, storage, processing and distribution of water. It is the policy of the company to fully comply with or exceed the requirements of the customer as well as statutory and regulatory requirements and to continually improve the effectiveness of the quality and food safety management system. Sha’s is committed to train and motivate skilled, safe and healthy team of personnel, manage its processes, its materials and its people to reduce the contamination and hazards impacts and provide safe and healthy working environment associated with the work. In order to achieve continual improvement within all aspects of the business, measurable objectives have been set within the organization with the overall aim of:
- Reducing Process and Product Nonconformance
- Improving Process and Product Performance Characteristics
- Improving Customer Satisfaction Levels
- Improving Supplier Performance
The company has set Key Performance Indicators throughout the business operations in order to continually monitor, analyze and review performance compared to targets and to act upon the results when deemed necessary. Our valued customer base is our most cherished asset and it is our policy for continually improve the level of our services in order to become the benchmark supplier against which all others are judged. The Integrated Management System meets the requirements of the ultimate versions of both International Standards ISO 9001 and FSSC 22000. This policy will be communicated to all Employees and related parties, understood and practiced by all employees through the awareness of personals working for the company.